Frequently Asked Questions
Here are our most frequently received queries and their responses. We have tried to address the most common questions we get from our customers. If you can't find the answer to your question here, please don't hesitate to contact us via email or live chat. We're always available to assist you.
Do you offer delivery service?
Yes, we offer delivery to any location, hotels, and airport for a fee of Php 300-500.
When should I expect to make the payment for my vehicle reservation?
The payment for your reservation is collected at the time of vehicle pickup.
What is the mileage limit?
The mileage limit is 250 km/day. We also offer an option for unlimited mileage for an
additional charge.
Is there a security deposit required?
Yes, there is a refundable security deposit of Php 1000-5000. This is returned if there
is no damage to the vehicle.
Do your units have GPS trackers?
Yes, as a protective measure for you and us, all units are equipped with commercial-
grade GPS trackers.
Do you offer discounts for long-term rentals?
Yes, we provide discounts ranging from 5-20% depending on the unit for long-term rentals.
This discount is reflected in the final price shown.
What are your rental terms and conditions?
Please refer to our Rental Terms and Conditions for detailed information.
Do you offer Comprehensive Insurance?
Yes, we are the only rental company in the Philippines offering this service. We understand your needs and want you to have complete peace of mind. Please take a look at our Comprehensive Insurance Policy for detailed information.
How can I contact you?
You can contact us through the following channels:
Phone: +63975 698 8612
Email: support@motorentmanila.com
Facebook: m.me/motorentmanila
Whatsapp: wa.me/639756988612
Viber: +63975 698 8612
Can I shorten or extend my trip?
Yes, we refund the unused days for shortening trips. For extensions, please contact us.